Date:    01/01/04 – Present

Position: Independent IT Support, Network Administration & Management /Network Security

Responsibilities:  Since the beginning of 2004, I have been working as an IT consultant providing support to small/medium size businesses in the areas of setting up office LANs and WANs, network administration, network security, firewalls and VPNs, SQL database management and analysis.  Currently working full time for The Hyperion Group Ltd and also providing technical support to the following companies: Multicare Electronics Limited (, Stainsby Grange Limited, Globemed International Limited (, John Lawson Architecture Ltd and the Overseas Nurses Training Organisation (


Date:                 09/12/02 – 24/12/2003

Position:          Network Administrator

Employer:       Sarcophagus Ltd, Southgate House, 38 Southgate, Wakefield, WF1 1TL.

Responsibilities: Responsible for the installation and maintenance of MJMC Holdings Networked computer systems.


Date:              28/01/02 – 06/12/02

Position:         PC/LAN Support Assistant

Employer:      IT Services, Leeds City Council, Apex Centre, Apex Way, Leeds LS11 5LT

Responsibilities:      Worked as part of the PC Support Team providing software and hardware support for all Council employees using PCs.


Date:                       26/01/01 – 27/01/02

Position:                Customer Service Advisor in PC Service Call

Employer:              Dixons Stores Group, 1 Nunnery Square, The Parkway, Sheffield S2 5DD.

Responsibilities:  Worked as part of a team providing technical support over the telephone to customers having problems with their home PCs purchased from PC World, Currys and Dixons.


Date:                       01/10/97 – 31/12/00

Position:                IT Demonstrator

Employer:              Department of Civil Engineering,  University of Leeds, Leeds

Responsibilities:   Worked as part of a team introducing students to the University computer facilities, assisting them with initial logon procedures and introducing them to the University email system, supervising and assisting students with computer needs which involved teaching and coaching students in the use of standard Microsoft Office 97 applications.


Date:                       01/04/93 – 30/09/97

Position:                Deputy Manager, Projects and IT

Employer:              TREND Group, P.O. Box 6808, Kumasi, Ghana.

Responsibilities: Coaching and training of company staff in IT skills and use of Microsoft Office, Managing the computerised database of the company’s documentation centre, Keeping records of all the company’s IT equipment and accessories,  Installing and configuring Windows Operating Systems, Microsoft Office Professional, Centralised management of anti-virus on all workstations,  Responsible for IT purchases and new installations;   Monitoring of the progress of various projects and preparing project progress reports for various Project Coordinators and the Managing Director.




Telephone: 0113 2171713

Mobile: 07960 840 155


Isaac Doku, PhD, MCP, CNA. CCNA


46 Haslewood Drive





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